Q: I’m having trouble purchasing tickets online. What do I do?
A: Please call customer support at 877.987.6487.
Q: Where can I purchase tickets?
A: Tickets can be purchased online on the Ticketing page. If you need assistance purchasing a ticket, please contact Customer Service.
Q: What is included with each ticket price?
A: General Admission includes entry into the event at 7pm. Included in the price is food, beer, wine & cocktail sampling, plus entertainment.
VIP Admission includes entry into the event one hour earlier at 6pm. Included in the price is food, beer, wine & cocktail sampling, plus entertainment and complimentary valet until 6:30pm.
Q: Can a minor attend the event if accompanied by a parent or guardian?
A: No. No one under the age of 21 will be admitted into the event. All guests must have a valid I.D. to show at the door.
Q: Can I bring my child in a stroller/ carrier?
A: Find a sitter folks! This is an ADULT event. 21+ only. No children allowed at all.
Q: Which restaurants will be sampling?
A: See the complete list of participating restaurants on the Restaurant page.
Q: Can I get a refund for my ticket(s)?
A: No. Refunds will not be issued.
Q: Can I buy tickets at the door?
A: This event will most likely sell out in advance so waiting to purchase your ticket at the door is not advised.
Q: Where is the event taking place?
A: The event will be at Silver Street Studios located at 2000 Edwards Street, just north of Washington Ave and south of I-10. Cross streets are Silver St. & Bingham. Please refer to the Map page for additional directions.
Q: I purchased tickets a while ago, but now I can’t find my confirmation email/tickets. What do I do?
A: You can log back into TicketFly.com to reprint your tickets, or you can contact Customer Support: 877.987.6487 or visit http://support.ticketfly.com/.
Q: I am media. How do I apply for media credentials?
A: All media outlets must fill out the application here. Applicants will be notified on March 24th if passes have been granted or denied.
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