FAQ

I’m having trouble purchasing tickets online. What do I do?

Please visit the Etix Customer Support Page for assistance.

Where can I purchase tickets?

Tickets can be purchased online on the Ticketing page.

What is included with each ticket price?

General Admission includes entry into the event at 7pm. Included in the price is food, beer, wine & cocktail sampling, plus entertainment.

VIP Admission includes entry into the event one hour earlier at 6pm. Included in the price is food, beer, wine & cocktail sampling, plus entertainment and complimentary valet until 6:30pm.

Can a minor attend the event if accompanied by a parent or guardian?

No. No one under the age of 21 will be admitted into the event. All guests must have a valid I.D. to show at the door.

Can I bring my child in a stroller/carrier?

This is an 21 and up event only. No children will be allowed.

Which restaurants will be sampling?

See the complete list of participating restaurants on the Restaurant page.

Can I get a refund for my ticket(s)?

No. Refunds will not be issued.

Can I buy tickets at the door?

This event will most likely sell out in advance so waiting to purchase your ticket at the door is not advised.

Where is the event taking place?

The event will be at Silver Street Station located at 1501 Silver Street, just north of Washington Ave and south of I-10. Some might know the building as the previous Silver Eagle Distribution Center. Cross streets are Silver St. & Bingham.

I purchased tickets a while ago, but now I can’t find my confirmation email/tickets. What do I do?

You can log back into Etix to reprint your tickets, or visit the Etix Customer Support Page for assistance.

Can I leave and re-enter the event?

No, there is no re-entry.

Can I bring my dog/pet?

Sorry. While we definitely animal lovers and dedicating this years event to our furry friends, we will not be allowing anyone to bring in their pets (service animals are permitted)

OTHER INFO
NO OUTSIDE BEVERAGES
NO OUTSIDE FOOD ITEMS
NO CANS
NO GLASS BOTTLES
NO COOLERS / ICE CHESTS
NO CHAIRS OF ANY TYPE
NO PETS/ANIMALS (SERVICE ANIMALS ALLOWED)
NO PROFESSIONAL CAMERAS OR PHOTOGRAPHY EQUIPMENT
NO VIDEO / DVD CAMERAS
NO DRONES
NO AUDIO RECORDING EQUIPMENT
NO LASER POINTERS OR FLASHLIGHTS
NO UMBRELLAS
NO TOY SQUIRT OR WATER GUNS
NO FIREWORKS
NO FLAGS OR BANNERS
NO “THERMOS” TYPE CONTAINERS
NO IN-LINE SKATES, ROLLER SKATES, SKATEBOARDS, SCOOTERS, OR BIKES
NO TENTS OF ANY TYPE
NO INFLATABLES
NO KNIVES OR WEAPONS
NO STICKS, BATS, OR CLUBS (INCLUDING SIGNS OR FLAGS ATTACHED TO STICKS)
NO MUSICAL INSTRUMENTS
NO DRUGS OR DRUG PARAPHERNALIA
NO REFUNDS OR EXCHANGES
NO UNAUTHORIZED ADVERTISING OR PROMOTIONS
YES HATS
YES SUNBLOCK
YES SUNGLASSES
YES CELL PHONES
YES SMALL DIGITAL, FILM OR DISPOSABLE CAMERAS — NO PROFESSIONAL CAMERAS
YES SMALL PURSES & BAGS — subject to search

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