Q: I’m having trouble purchasing tickets online. What do I do?
A: Please call customer support at 877.987.6487.
Q: Where can I purchase tickets?
A: Tickets can be purchased online on the Ticketing page. If you need assistance purchasing a ticket, please contact Customer Service.
Q: What is included with each ticket price?
A: General Admission includes entry into the event at 7pm. Included in the price is food, beer, wine & cocktail sampling, plus entertainment.
VIP Admission includes entry into the event one hour earlier at 6pm. Included in the price is food, beer, wine & cocktail sampling, plus entertainment and complimentary valet until 6:30pm.
Q: Can a minor attend the event if accompanied by a parent or guardian?
A: No. No one under the age of 21 will be admitted into the event. All guests must have a valid I.D. to show at the door.
Q: Can I bring my child in a stroller/ carrier?
A: Find a sitter folks! This is an ADULT event. 21+ only. No children allowed at all.
Q: Which restaurants will be sampling?
A: See the complete list of participating restaurants on the Restaurant page.
Q: Can I get a refund for my ticket(s)?
A: No. Refunds will not be issued.
Q: Can I buy tickets at the door?
A: This event will most likely sell out in advance so waiting to purchase your ticket at the door is not advised.
Q: Where is the event taking place?
A: The event will be at Silver Street Station located at 1501 Silver Street, just north of Washington Ave and south of I-10. Some might know the building as the previous Silver Eagle Distribution Center. Cross streets are Silver St. & Bingham. Please refer to the Map page for additional directions.
Q: What is the Iron Fork Competition??
A: During the event, we will be featuring a live chef competition. Two chefs will be presented with a basket of food and a secret ingredient and will cook a dish in a mini kitchen set-up to see who will win the title of Iron Chef.
Q: Will I get to sample the foods that the Iron Fork Chefs prepare?
A: No, the chefs will be engaged in a competition. They are tasked with producing an appetizer and an entree that will be sampled by our panel of expert judges. During their 45 minutes of cook time, it would be impossible for them to produce enough samples for all attendees to sample.
Q: I purchased tickets a while ago, but now I can’t find my confirmation email/tickets. What do I do?
A: You can log back into TicketFly.com to reprint your tickets, or you can contact Customer Support: 877.987.6487 or visit http://support.ticketfly.com/.
Q: I am media. How do I apply for media credentials?
A: All media outlets must fill out the application here. Applicants will be notified on March 24th if passes have been granted or denied.